bet22 Privacy Policy

bet22 is a safe and reliable online betting platform for players in Bangladesh. We take your privacy very seriously and are committed to protecting your personal information. This privacy policy explains what types of information we collect, how it is used, who it is shared with, and what your rights are.

By using the bet22 website and services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our 24/7 live chat support for any questions.

This policy applies to all bet22 services, including sports betting, casino games, slots, live casino, and all other digital products.

bet22 may collect the following types of information:

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account, using our services, or contacting us:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, or Upay number (for payment processing)
• Information provided via live chat and support requests

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser and operating system information
• Site browsing history and session duration
• Game play history and betting activity
• Transaction records
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

Some information may be received from legitimate third-party service providers for identity verification and fraud prevention. This information is always collected within the scope of applicable laws and regulations.

bet22 uses the information collected for the following purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions including deposits and withdrawals
• Providing customer service and responding to support requests
• Enforcing responsible gaming policies and monitoring suspicious activity
• Meeting legal and regulatory obligations, such as anti-money laundering
• Ensuring the security and integrity of the platform
• Improving service quality and enhancing the user experience
• Sending promotional offers and updates with your consent
• Resolving disputes and preventing fraud

We never sell your personal information or share it with unauthorized third parties.

bet22 may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and IT infrastructure management. These providers may only use information for the contracted purpose and are bound to follow the same privacy standards.

4.2 Legal Obligations

In cases of court orders, government directives, or legal requirements, bet22 may be required to provide information to law enforcement agencies. Information may also be disclosed in compliance with anti-money laundering regulations (AML) and other financial regulatory requirements.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases we will notify you in advance, and the new controller will also be bound to uphold the same privacy standards.

4.4 With Your Consent

Information may be shared for other purposes if we have your explicit consent. You may withdraw this consent at any time.

bet22 uses cookies and similar technologies to improve your experience and operate our services. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor and improve site performance.
• Advertising cookies: May be used to display relevant promotional content.

You can control cookies by changing your browser settings. However, disabling cookies may cause some services to not work properly.

bet22 has adopted industry-standard technical and organizational measures to ensure the security of your personal information:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Data access restricted to authorized personnel only
• Privacy and data protection training for staff
• Two-step verification option (for account security)
• 24/7 monitoring for suspicious activity

Please note, however, that no method of transmitting information over the internet or electronic storage is 100% secure. We strive to ensure the highest level of protection, but complete security cannot be guaranteed.

bet22 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while the account is active
• Information required to meet legal obligations is retained for a defined period even after account closure
• Financial transaction records are retained as required by law
• After the retention period, information is securely deleted or anonymized

Contact our support team to find out the retention period for specific information.

As a bet22 user, you have the following rights over your own information:

To exercise these rights, contact our support team via 24/7 live chat or by emailing [email protected]. We will respond to your request within a reasonable time in accordance with applicable law.

bet22 is a platform for users aged 21 and above only. We do not knowingly collect information from minors. Age verification measures are in place during the registration process.

If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed. If you become aware of a minor's account, please contact us.

bet22 may update this privacy policy from time to time. For significant changes, we will:

• Post a notice in a prominent place on the website
• May send a notification to your registered email
• Update the "Last Updated" date at the top of the page

Continued use of our services after any changes means you have accepted the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We review all privacy-related requests as promptly and carefully as possible. The security of your information and your trust are our highest priority.